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Home » What's New » Visiting Your Optometrist During COVID-19

Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call EyeCare Associates at 203-374-2020 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

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Dear Valued Patient,

With all the news and information coming out about the coronavirus disease (COVID-19), we are taking necessary precautions to ensure the health and safety of you as our patient, our staff, and our community. In addition, we are continuously checking for updates from both the Center for Disease Control (CDC) and the American Optometric Association (AOA) on guidelines as to what, we as your health care provider must do and be aware of. All of our offices are diligently practicing proper hygiene through handwashing by both the optometrists and staff, and the disinfecting of all of our equipment and surfaces in the waiting room, pre-testing, optical, and exam rooms.

In addition, we are advising any of our patients with flu-like symptoms including fever, cough, and shortness of breath to stay home, as well as those who have traveled to any country on the CDC advisory list in the last 14 days. For those who are not experiencing any of the symptoms listed above, we advise taking similar precautionary measures such as washing your hands often and disinfecting and cleaning any frequently touched surfaces.

If you are considering changing or cancelling an upcoming appointment please call one of our offices and discuss options with a friendly staff member. Your health and safety is a priority to us, so any same day cancellations due to illness will not be subjected to a $50 cancellation fee due to the circumstances. Otherwise, we look forward to your visit and will hopefully see you soon! For more information on COVID-19, ways to stay healthy, and what to look out for, please visit the CDC.gov.

Thank You, Eye Care Associates, P.C.